Trial Duration

Every new ILLIXIS account starts with a 7-day trial for $7. During this period, you have access to all features based on trial-tier limits, allowing you to test content generation, email automation, social posting, and analytics.

Your trial start date and remaining days are visible in:

  • The account dropdown menu (top right)
  • Settings > Billing & Subscription
  • The dashboard banner (appears in final 7 days)

Trial Expiration Notifications

ILLIXIS sends reminders as your trial approaches its end:

| Trial Day | Days Remaining | Notification |
|-----------|----------------|--------------|
| Day 5 | 2 days | Halfway-point email reminder + dashboard banner |
| Day 7 | 0 days | Trial-ending-today email |
| After expiry | — | Trial-ended transactional email confirming no charge |

For the full email schedule, including the Day 0 welcome and the Day 3 onboarding nudge, see Trial Email Sequences.

Dashboard banners include a direct link to the upgrade page. You can dismiss the banner, but it will reappear on your next login.


What Happens to Billing at Trial End

You will not be auto-charged. The $7 you paid at signup covers the full 7-day trial — there is no automatic conversion to a paid plan when the trial period ends. To continue creating content, you must explicitly subscribe to a paid plan (Starter, Professional, or Enterprise) from the pricing page.

Your card details are saved during signup so the upgrade flow is one-click — when you choose a paid plan, Stripe Checkout pre-fills your trial card automatically. You can also enter a different card at upgrade time if you prefer.

If you do not subscribe by trial end, your account moves to a view-only state (described below). Your data is preserved and you can subscribe at any time later to restore full creation access.


What Happens When Your Trial Expires

When your 7-day trial ends without an active subscription:

Restricted access:

  • You can still log in to your account
  • Dashboard displays a trial-expired notice with upgrade options
  • Most features become read-only or inaccessible

What you cannot do:

  • Generate new briefs or content
  • Schedule or publish social posts
  • Send email campaigns
  • Run analytics refreshes
  • Access AI image or video generation

What you can still do:

  • View previously created content and briefs
  • Export your data (briefs, content, analytics history)
  • Access account settings
  • Upgrade to a paid plan at any time

How to Upgrade Before Expiration

Upgrading during your trial ensures uninterrupted access:

  1. Click your account name in the top-right corner
  2. Select Settings from the dropdown
  3. Go to Billing & Subscription
  4. Click Upgrade Plan
  5. Select your plan (Starter, Professional, or Enterprise)
  6. Enter payment details
  7. Click Start Subscription

Your subscription begins immediately. Any unused trial days are forfeited—billing starts on the upgrade date.


How to Upgrade After Expiration

If your trial has already expired:

  1. Log in to your ILLIXIS account
  2. You will see the trial-expired screen
  3. Click Choose a Plan or Upgrade Now
  4. Select your plan
  5. Complete payment
  6. Access is restored immediately

All your trial data remains intact and accessible once you upgrade.


Data Preservation During Expired Trial

Your data is safe. ILLIXIS preserves all content created during your trial:

  • Briefs and generated content
  • Connected integrations (CMS, email, social)
  • Analytics history
  • Account settings and preferences
  • Team member configurations

Data is retained for 90 days after trial expiration. If you do not upgrade within 90 days, your account and associated data may be scheduled for deletion. You will receive email warnings before any data removal.


Trial Extension Requests

Need more time to evaluate ILLIXIS? Extensions may be available:

When extensions are typically granted:

  • You experienced technical issues during your trial
  • You were unable to fully test due to integration delays
  • Your team needs additional stakeholder approval time

How to request an extension:

  1. Go to Settings > Billing & Subscription
  2. Click Request Trial Extension (visible only during or within 7 days after trial)
  3. Briefly explain your situation
  4. Submit the request

Alternatively, email support@illixis.io with your account email and reason for the request.

Extension decisions are made within 1-2 business days. Typical extensions are 7 additional days.


Choosing a Plan

ILLIXIS offers three subscription tiers:

Starter — $997/month

Best for small marketing teams managing a single brand with essential content and distribution needs.

  • Content briefs and AI generation
  • Email automation basics
  • Social scheduling
  • Core analytics

Professional — $2,497/month

Best for growing brands needing advanced content, video, and competitive intelligence.

  • Everything in Starter
  • AI image generation
  • Video production tools
  • Retargeting ad creation
  • Competitive analysis features
  • Advanced analytics

Enterprise — $4,997/month

Best for agencies or multi-brand operations requiring scale and dedicated support.

  • Everything in Professional
  • Multi-brand management
  • White-label options
  • Team collaboration tools
  • Dedicated success manager
  • Priority support

To compare plans in detail:

  1. Go to Settings > Billing & Subscription
  2. Click Compare Plans
  3. Review feature availability by tier

Related Topics

Ready to lose the stack?

One platform. You approve. ILLIXIS executes. Marketing that just happens.

Join the waitlistNo spam, everUnsubscribe anytime
First 20 founding members: 50% off any plan for your first year.

Marketing, Unstacked.