Privacy Policy

Introduction

ILLIXIS™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content intelligence platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Fill out a form
• Contact our support team
• Participate in surveys or promotions

Usage Data

We automatically collect certain information when you use our platform, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Platform usage patterns and preferences

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your transactions and managing your account
• Sending administrative information and updates
• Responding to your inquiries and providing customer support
• Improving our platform and developing new features
• Analyzing usage patterns and optimizing user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

SMS and Text Messaging

ILLIXIS™ and its customers may send SMS (text) messages to phone numbers you provide. By providing your phone number and opting in, you consent to receive text messages related to:

• Appointment reminders and follow-ups
• Service notifications and updates
• Promotional offers and marketing communications
• Account-related alerts

Message Frequency & Costs

Message frequency varies based on your interactions and preferences. Standard message and data rates may apply depending on your mobile carrier and plan.

Opting Out

You may opt out of SMS messages at any time by:

• Replying STOP to any message you receive
• Contacting us at privacy@illixis.io
• Updating your communication preferences in your account settings

After opting out, you will receive a confirmation message. Reply HELP to any message for assistance.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analytics
• Email delivery
• Customer support tools
• Hosting and infrastructure providers

These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Google Analytics Integration

ILLIXIS™ integrates with Google Analytics 4 to help you track content performance. When you connect your Google Analytics account, we access:

• Page view counts and engagement metrics
• Traffic sources and user behavior data
• Content performance statistics

This data is:

• Used solely to display performance insights in your ILLIXIS™ dashboard
• Stored securely in our database for historical reporting
• Accessed in read-only mode (we never modify your Analytics data)

You can disconnect your Google Analytics integration at any time from your ILLIXIS™ Settings page, which immediately revokes our access to your data.

Google Search Console Integration

ILLIXIS™ integrates with Google Search Console to provide SEO insights. When you connect your Search Console account, we access:

• Search query data (keywords, impressions, clicks, positions)
• Page performance metrics
• Site indexing information

This data is:

• Used to display SEO performance in your ILLIXIS™ dashboard
• Used to generate AI-powered content recommendations
• Stored securely in our database for historical analysis
• Accessed in read-only mode (we never modify your Search Console data)

You can disconnect your Google Search Console integration at any time from your ILLIXIS™ Settings page.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.