Privacy Policy

Introduction

ILLIXIS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content intelligence platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Fill out a form
• Contact our support team
• Participate in surveys or promotions

Usage Data

We automatically collect certain information when you use our platform, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Platform usage patterns and preferences

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your transactions and managing your account
• Sending administrative information and updates
• Responding to your inquiries and providing customer support
• Improving our platform and developing new features
• Analyzing usage patterns and optimizing user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analytics
• Email delivery
• Customer support tools
• Hosting and infrastructure providers

These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.