The rule the Calendar follows

Every item on the Calendar is a discrete piece of content your audience received, or is scheduled to receive, on that date.

That is what makes it trustworthy. It is a record of what your audience actually gets, not a to-do list. Internal production work is still available, but it sits behind a toggle so it never gets confused with things you have published.

Finding the Calendar

Content Calendar in the top navigation bar.

Three views sit in the top-right corner:

  1. Month — the standard grid, best for spotting gaps
  2. Week — an hourly breakdown for precise scheduling
  3. List — everything in the range, chronologically

What appears on it

The Calendar has three layers, and they look different on purpose.

Pills — things your audience received on a date.

Item

When it shows

Articles, landing pages, infographics

On their scheduled date, or their published date

Social posts

On the date they go out

Email campaigns

On their scheduled send date, or the date they were sent

Video uploads

On the date they publish to an organic channel

Videos made as paid ad creative do not get their own pill — they belong to the ad campaign that ran them, which appears as a bar instead. Otherwise one piece of spend would show up twice.

Bars — things that ran over a period rather than landing at a moment. Offers and promotions, and ad campaign flights, span horizontally across the days they were in market. A flight that started before the month you are looking at still shows, because it was running during it. Bars are read-only here; you edit them where you created them.

Background markers — dates you plan around but did not produce. Holidays and your own events (trade shows, product launches, awareness days) tint the day and carry a small label. They are not content, so they never count toward your totals and never disappear when you filter by status — knowing Black Friday lands in a week you are scheduling is the whole point.

Only holidays you have approved are marked. Ones still awaiting your review, or that you excluded, stay off the grid; otherwise nearly every day would carry a label and the marker would stop meaning anything. Approve or exclude holidays in Holidays & Promotions.

Markers appear in the Month view. Week and List views show pills and bars only.

Each pill is coloured by content type — blue for articles, purple for social, amber for email, green for landing pages, orange for ads. The small dot on the pill shows status:

  • Faint dot — Draft
  • White dot — Scheduled
  • Green dot — Published
  • Amber dot — Error

The counts along the top

Above the grid you will see Total, Scheduled, Published and Error. Two things worth knowing:

  • They describe the dates currently on screen, so they change as you move between months.
  • Clicking one filters the grid to that status. Clicking it again clears the filter. The other counts stay put while a filter is active, so you can always see what else is there.

Every type of item maps onto those same four statuses, so filtering to "Published" means the same thing whether it is an article, a sent email, or a completed campaign step.

The Error count only appears when something has actually failed.

Show production tasks

If you use Campaigns, your campaigns contain production steps — writing a brief, drafting ad copy, producing a video script. That is work in progress, not something your audience receives, so it is hidden by default.

Tick Show production tasks to bring it onto the grid. Production work renders as a dashed outline rather than a solid pill, so it stays visually distinct from published content.

Two details:

  • The toggle only appears if you actually have campaign steps in the dates you are looking at. If you do not use Campaigns, you will never see it.
  • When a step has already produced its output — a published article, a sent email, a live social post — the Calendar shows the output, not the step. You never see the same piece of work twice.

Ideas Backlog

Below the Calendar is the Ideas Backlog: content ideas without a committed date. Capture an idea when you have it, schedule it when you are ready.

  • Add Idea to capture one.
  • Move to calendar on an idea to schedule it. It leaves the backlog and appears on the date you chose.

Scheduling and rescheduling

  • Click an empty date to quick-add an item to that day.
  • Drag any item to a new date to reschedule it. The change saves immediately, no confirmation step.
  • Click an item to open its detail panel, where you can view, reschedule, publish, or unschedule it.

Unscheduling clears the date and returns the item to draft, so it leaves the Calendar.

Social posts

Social posts appear alongside everything else, and clicking one shows its platform, text preview, status, and — once published — its likes, comments, shares and impressions.

Social posts cannot be rescheduled by dragging. Change their schedule from Social Studio instead. Dragging one on the Calendar will snap it back.

A post scheduled through the publish modal shows as Scheduled on the date it is due, which is what you would expect. (Internally it stays a draft until the moment it fires; the Calendar shows you the meaningful state rather than the internal one.)

Publishing

Publish now — open an item and publish it immediately to the destination you choose. If you have several destinations connected, pick one from the dropdown; it defaults to the item's current destination, then your brand's default.

Scheduled publishing — anything with a future scheduled date publishes on its own. A background process checks every 60 seconds, so items go out promptly rather than waiting for a long polling cycle.

If a scheduled publish fails, the item's dot turns amber and it is counted under Error. Open it to see what went wrong and retry.

Multiple brands

The Calendar shows the currently selected brand only. Switch brands using the selector in the top bar and the Calendar switches with it. This holds for every item type — articles, social posts, emails and campaign steps are all scoped to the active brand, so one brand's schedule never leaks into another's.

Very busy months

Each type of item is capped at 500 per view. If a range goes beyond that, a notice appears above the Calendar telling you exactly how many of how many are showing — for example, "showing 500 of 640 social posts". Nothing is ever dropped silently.

Workaround: narrow the range. Week view, or a shorter span, brings you back under the cap.

Troubleshooting

An item I just created is not showing. If you quick-added it or promoted it from the Ideas Backlog, it is a campaign step, and production tasks are hidden by default. The Calendar turns the toggle on for you when you create one — if you have since switched it off, tick Show production tasks again.

The Calendar looks emptier than I expected. Check whether a status filter is active in the counts bar, and check which brand is selected in the top bar.

Social posts are missing. They only appear once they have a scheduled or published date. Drafts without a date do not appear.

A scheduled item did not publish. Open it and read the error. The usual causes are expired destination credentials (reconnect them in Connectors), a rate limit at the destination, or content that exceeds the destination's limits.

Drag and drop is not working. Social posts cannot be dragged by design. For anything else, make sure JavaScript is enabled and try a hard refresh.

Related

  • Article Hub — where articles are written and edited before they are scheduled
  • Social Studio — where social posts are created and scheduled
  • Holidays & Promotions — holidays, events and offers you plan your calendar around
  • Campaigns — multi-step efforts whose outputs land on this Calendar automatically

The Content Calendar sits between creating content and analysing it. Use it to keep publishing steady and to see gaps before they become droughts.